Privacy Policy for VettedSA[cite: 1]
Effective Date: 29 April 2026[cite: 2]
1. Introduction[cite: 3]
Welcome to Vetted SA.[cite: 4] We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act (POPIA).[cite: 4]
By using Vetted SA, you agree to the collection and use of information in accordance with this Privacy Policy.[cite: 5]
2. Information We Collect[cite: 6]
We may collect and process the following types of information:[cite: 7]
2.1 Personal Information[cite: 8]
- Full name[cite: 9]
- Email address[cite: 10]
- Phone number[cite: 12]
- Business details (for sellers)[cite: 13]
- Identification documents (for verification purposes)[cite: 14]
2.2 Account & Usage Data[cite: 15]
- Login details[cite: 16]
- Device information (IP address, browser type, operating system)[cite: 17]
- App usage behavior and interactions[cite: 18]
2.3 Transaction Information[cite: 19]
- Purchase history[cite: 20]
- Payment-related details (processed securely via third-party providers)[cite: 21]
3. How We Use Your Information[cite: 22]
We use your information to:[cite: 23]
- Create and manage user accounts[cite: 24]
- Verify business profiles and ensure credibility[cite: 25]
- Facilitate transactions between buyers and sellers[cite: 25]
- Improve platform functionality and user experience[cite: 25]
- Communicate important updates, offers, or support messages[cite: 25]
- Prevent fraud, abuse, and unauthorized activity[cite: 25]
4. Business Verification[cite: 26]
To maintain trust on Vetted SA:[cite: 27]
- Businesses may be required to submit documentation[cite: 29]
- We review and verify submitted information[cite: 29]
- Verified status may be displayed publicly on profiles[cite: 30]
6. Data Security[cite: 37]
We implement appropriate technical and organizational measures to protect your information, including:[cite: 38]
- Secure servers[cite: 39]
- Encrypted communication (HTTPS)[cite: 40]
- Access controls and authentication[cite: 41]
However, no system is completely secure, and we cannot guarantee absolute security.[cite: 42]
7. Data Retention[cite: 43]
We retain your personal information only as long as necessary to:[cite: 44]
- Provide services[cite: 46]
- Comply with legal obligations[cite: 47]
- Resolve disputes and enforce agreements[cite: 48]
8. Your Rights (POPIA)[cite: 49]
Under South African law, you have the right to:[cite: 50]
- Access your personal information[cite: 51]
- Request correction or deletion[cite: 52]
- Object to processing[cite: 53]
- Withdraw consent at any time[cite: 54]
- Lodge a complaint with the Information Regulator South Africa[cite: 55]
9. Cookies and Tracking[cite: 56]
We may use cookies and similar technologies to:[cite: 57]
- Improve user experience[cite: 58]
- Analyze platform usage[cite: 59]
- Personalize content[cite: 60]
You can manage cookie preferences through your browser settings.[cite: 61]
10. Third-Party Links[cite: 62]
Vetted SA may contain links to third-party websites or services.[cite: 63] We are not responsible for their privacy practices.[cite: 63]
11. Children's Privacy[cite: 64]
Vetted SA is not intended for users under the age of 18.[cite: 65] We do not knowingly collect data from children.[cite: 65]
12. Changes to This Policy[cite: 66]
We may update this Privacy Policy from time to time.[cite: 67] Updates will be posted within the app or website with a revised effective date.[cite: 68]
13. Contact Us[cite: 69]
If you have questions or concerns about this Privacy Policy, please contact us:[cite: 70]
Email: support-GCP@aicampus.co.za[cite: 71]